Financial Services
Our latest financial services industry knowledge and insights
Insurance Tech Trends 2025
The Insurance Tech Trends 2025 report is our annual analysis of the impact of existing and emerging technologies on businesses. In today's dynamic business landscape, understanding and harnessing technological forces is crucial for delivering greater benefits to customers and society.
Enhancing AML Transaction Monitoring: Data-Driven Insights
Anti-Money Laundering procedures are often inaccurate, inefficient and can come with excessive costs. It is analogous to fishing by bottom trawling, where nets are dragged along the seabed: some of the sought-after fish will be caught, but so will all other aquatic life, and the entire ecosystem will be damaged.
Unlocking the benefits of GenAI for next-generation lending
A number of macroeconomic developments combined with major technological breakthroughs are ushering in a new era powered by GenAI in the lending sector. Financial Services Institutions (FSIs) must respond quickly to remain competitive in a market, where they’ll face challenges but also opportunities.
The Future of Swiss Healthcare: A Call for Innovation and Collaboration
A system under pressure: The need for transformation
Switzerland’s healthcare system faces major challenges: an ageing population, increasing complexity in patient care, growing demand for medical services and escalating treatment costs. Without decisive action, both financial sustainability and service quality are at risk. However, in the face of these challenges, there is an opportunity. Digital transformation can enhance efficiency, improve patient care, and reduce costs. By leveraging cutting-edge technologies and fostering an integrated healthcare system, Switzerland can establish a resilient, efficient, and patient-centred system that continues to set global benchmarks.
Are you ready for the FINMA Circular 2025/3 Liquidity?
Background
The revised Insurance Supervision Ordinance (ISO), effective from 1 January 2024, supplemented the liquidity requirements for insurers. FINMA has used the amendment to the ordinance to completely revise FINMA Circular 2013/5 "Liquidity - Insurers" with the objective of specifying supervisory practice and expectations regarding liquidity requirements for insurance companies in a comprehensive principle-based manner.
The revised FINMA Circular 2025/3 "Liquidity - Insurers" came into force on 1 January 2025. Compared to the previous version, the new circular increases the level of detail in documentation and includes additional elements such as a contingency funding plan and liquidity reporting to FINMA for all insurers.
AML Transaction Monitoring: Calibration of rule-based Transaction Monitoring vendor systems
This is the second blog in our series on Transaction Monitoring (TM) in the context of Anti-Money-Laundering (AML). In our first blog, we introduced the topic and described common challenges. In this blog, we discuss elements affecting the efficiency of AML TM and best practices.
Most banks and some insurance companies rely for Transaction Monitoring on a vendor system based on deterministic rules. However, each financial institution has a distinct customer base with different behaviours and risk profiles. It is therefore essential to calibrate the AML transaction monitoring system specifically to the institution's customer base. This means ensuring that the system is sensitive to the nuances of customer activities, geographic footprint and products offered of the specific institution.
Navigating Complexity: How a strategic Target Operating Model drives success in modern Investment Management
In the increasingly complex and demanding world of investment management, a well-defined and strategic Target Operating Model (TOM) is essential for firms to maintain a competitive edge. A strong TOM is built of different components, covering different aspects within the organisation, such as processes, technology, governance, and human capital.
This blogpost outlines the key components in the transformation of their TOM by investment management firms. By following a structured framework, firms can better navigate industry challenges, close capability gaps, and position themselves for sustained success.
Automating Client Lifecycle Operations
For over a decade wealth management, particularly within Swiss private banking, has been in a state of flux, driven by digitalisation, cost pressures, and market consolidation. As the pace of change accelerates, the limitations of traditional Client Lifecycle Operations (CLO) have become increasingly evident. Chief Operating Officers (COOs) are grappling with fragmented processes, compromised data integrity, and inconsistent client experiences.
Banking's evolving risk landscape: The case for smart internal controls
In a financial environment shaped by rapid technological advancements and increasing regulatory demands, robust Internal Control Systems (ICS) are more critical than ever. In this blog, we explore the regulatory landscape for ICS in banking, examine real-world consequences of control failures, and present Deloitte's Smart Controls Framework. This blog provides actionable insights for financial institutions to strengthen their control frameworks, ensuring resilience and positioning for long-term success.
AML Transaction Monitoring: Challenges and opportunities
Banks are required to monitor transactions to detect suspicious transactions linked to possible money laundering, as mandated in Art. 20 of the FINMA AML Ordinance. Increasingly insurance companies are doing the same and implementing AML Transaction Monitoring (TM) as part of their anti-financial crime procedures. However, despite substantial investments in anti-money-laundering (AML) measures, many financial institutions struggle with inefficient transaction monitoring (TM).
Sustainable finance - There is progress on climate in banking and insurance supervision, but nature loss remains neglected
Deloitte is proud to have supported WWF with the production of their fourth annual Sustainable Financial Regulations and Central Bank Activities (SUSREG) report 2024. The report evaluates progress on the integration of climate, environmental and social risks into central banking as well as banking and insurance supervision activities.
Four key highlights:
- Notable progress in banking and insurance supervision – From 2021 to 2024, banking supervision showed an 18% increase in climate-related measures, with a similar increase in insurance supervision of 17% since 2022.
- High-income countries showing progress – 20 out of 29 high-income countries within the scope of the SUSREG assessment align with more than 50% of climate supervision indicators within banking. However, this is contrasted with 14 high-income countries showing less than 50% alignment on nature-related supervision indicators.
- Nature risks challenges – As previously mentioned, there is low fulfilment of nature-related indicators, with 31 countries failing to align with more than 50% of SUSREG environmental indicators. Moreover, 7 of the top 10 biodiversity hotspot nations lag behind in banking supervision for nature-related risks, and all 10 are falling short in integrating these risks into insurance supervision.
- Inadequate management of social risks – Alignment with the social criteria in SUSREG is significantly lower compared to the climate and environmental criteria, with only 32% banking supervision alignment and 27% for insurance supervision.